Privacy Policy
Effective Date: September 23, 2026
Rocky Mountain Glass, LLC (“Rocky Mountain Glass,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request an estimate, submit a form, communicate with our team, or otherwise use our website or services.
This information may include:
- First and last name
- Phone number
- Email address
- Mailing or service address
- Information about your project or service request
- Information you provide in messages, forms, or other communications with us
- SMS or MMS communication preferences and consent records
We may also collect limited technical information about use of our website, such as browser type, device information, IP address, pages visited, and similar website usage information through cookies or related technologies.
How We Use Your Information
We may use personal information to:
- Respond to inquiries and requests for estimates
- Schedule appointments and services
- Communicate about projects, estimates, installations, repairs, or other services
- Provide customer service and support
- Send SMS or MMS communications when you have opted in to receive them
- Operate, maintain, secure, and improve our website and services
- Maintain business and customer records
- Comply with legal or regulatory obligations
We collect and use personal information only for legitimate business purposes and as otherwise permitted by applicable law.
SMS and MMS Communications
If you voluntarily opt in to receive SMS or MMS communications from Rocky Mountain Glass, LLC, we may use your mobile phone number to communicate with you regarding your inquiry, estimate, appointments, project or service updates, and customer support.
We do not sell or share your SMS opt-in data, mobile information, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Your consent to receive text messages is voluntary and is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.
Disclosure of Personal Information
Rocky Mountain Glass does not sell personal information.
We may disclose limited personal information to trusted service providers that assist us in operating our website, communicating with customers, managing business operations, providing technology services, or fulfilling customer requests. These providers are permitted to use information only as necessary to perform services on our behalf or as otherwise permitted by law.
We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect our rights, customers, employees, property, or the security of our services.
Mobile phone information, SMS opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Website Technologies
Our website may use cookies and similar technologies to provide website functionality, understand how visitors interact with our site, maintain security, and improve the user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, comply with legal obligations, and resolve disputes.
Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, including the ability to request:
- Access to personal information we maintain about you
- Correction of inaccurate information
- Deletion of certain personal information
- A copy of certain personal information
- Withdrawal of consent where processing is based on consent
- Information about how your personal information is being used
You may also opt out of SMS messages at any time by replying STOP.
To submit a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests.
International Data Processing
Rocky Mountain Glass is based in the United States. Certain technology or service providers we use may process information in other locations. When applicable, we take reasonable steps designed to ensure that information is handled appropriately and in accordance with applicable requirements.
Children’s Privacy
Our website and services are not intended to collect personal information from children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or legal requirements. Any revised policy will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:
Rocky Mountain Glass, LLC
2850 Grand Ave
Billings, MT 59102
Phone: (406) 259-3426
Email: info@rockymountainglassmt.com